Posted on
November 6, 2024
Location
Bengaluru, Karnataka, India
Salary
Not specified
Apply now
Click to apply on official siteAt SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.
Associate Product Support Engineer – Multiple Products
Team intro:
Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support.
Go to our product page if you want to know more about API Lifecycle at SmartBear.
You can even have a free trial to check it out 😊
About the role:
As an Associate Product Support Engineer, you will be reporting to the Customer Care Manager and be responsible for delivering technical support services to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of the systems, and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.
Note- should be okay to work on US Shift
The Ideal Candidate Brings:
Why you should join SmartBear:
Did you know:
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
Posted on
November 6, 2024
Location
Bengaluru, Karnataka, India
Salary
Not specified
Apply now
Click to apply on official site