Imagery Support Engineer

Space is in our DNA. Orbital Sidekick (OSK) has a mission to leverage the untapped power of hyperspectral imagery (HSI) to address global environmental, health, and safety needs while helping companies reach their sustainability goals. Orbital Sidekick is establishing a space-based infrastructure of HSI sensors and analytic capabilities to enable real-time monitoring, detection, and risk management.

In this dynamic and highly technical role as an Imagery Support Engineer, you will be a crucial part of our mission to deliver cutting-edge hyperspectral imagery to government and commercial clients. You will provide exceptional technical customer support, ensuring seamless delivery and optimization of our products. By collaborating closely with cross-functional teams, you will contribute to driving customer satisfaction, identifying opportunities for process improvement, and supporting our company's growth.

• Understand customer tasking needs and requirements, and develop tasking schemas based on current and future capabilities.
• Work with payload mission operations to optimize satellite tasking decks for OSK’s constellation.
• Collaborate with payload mission operations to ensure tasking orders are executed as scheduled.
• Develop and maintain metrics focused on tasking/collection efficiencies.
• Provide advanced technical support for hyperspectral imagery products and services, including troubleshooting complex issues and providing solutions.
• Collaborate with engineering and analytics teams to improve product quality and efficiency.
• Maximize resource utilization and ensure all deliveries meet client SLAs.
• Develop and maintain technical documentation and training materials.
• Perform quality assurance checks on hyperspectral imagery data, ensuring adherence to stringent standards.

• Bachelor's degree in Geography, GIS, Remote Sensing, or a related field
• Minimum of 2 years of experience in a technical analytics 
• Ability to work independently as well as collaboratively in a startup environment
• Proficiency in GIS software (ArcGIS, QGIS) and remote sensing data analysis techniques
• Working knowledge of Python, GDAL, Jupyter and GitHub
• Strong analytical and problem-solving skills
• Excellent verbal and written communication abilities

• Master's degree in Geography, GIS, Remote Sensing, or a related field
• Advanced working knowledge of Python, GDAL, Jupyter and GitHub
• Experience with hyperspectral image processing and analysis
• Familiarity with the geospatial intelligence industry, especially the US government
• Sales or business development experience

• We offer competitive compensation and equity packages
• Company-sponsored 401K, as well as medical, dental, and vision insurance with 100% premiums covered by OSK for employees and 50% for dependents

ITAR Requirements: U.S. Government space technologies export/ITAR regulations apply here, applicant must be a U.S.citizen or a lawful permanent resident of the U.S., or eligible to obtain the required authorizations from the U.S. Department of State.

Orbital Sidekick is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. We are an equal opportunity employer committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.