Applications Support Engineer

TurningPoint is seeking a talented and motivated Application Support Engineer to join our dynamic team! This role offers a unique opportunity to work on innovative software solutions, collaborate with top industry professionals, and grow your skills in a supportive environment. If you are passionate about software development, cloud technologies, and ensuring seamless application performance, we want to hear from you!

This role offers the prospect of supporting the development, deployment, and maintenance of our proprietary, microservices-based enterprise application used in federal government environments. In this role, you will have the opportunity to code, debug, test, and troubleshoot application functionality while supporting deployments across U.S. federal hosting centers, AWS cloud environments, and TurningPoint’s internal data center.

Additionally, this position offers the opportunity to work with modern Java-based development tools, Big Data technologies, and a wide range of DevOps, infrastructure, and security frameworks while contributing to both new feature enhancements and ongoing application support

Location:  Rockville, MD with hybrid option. 

• Work in a team environment to develop and provide application maintenance and operational support for a large enterprise application.
• Collaborate with product managers, business analysts, and delivery teams to support production issues and enhancement requests.
• Troubleshoot defects, determine root causes, and deliver software patches with quick turnaround.
• Implement solutions that improve application performance, security, and maintainability.
• Perform continuous security assessment and deploy risk-mitigation controls.
• Configure CI/CD pipelines and continuous monitoring tools.
• Prepare deployment packages including builds and all required deployment documentation.
• Support deployment in both on-premises and AWS cloud environments.
• Implement cloud infrastructure as code (IaC) and support AWS cost-optimization activities.
• Develop SOP documentation and runbooks for repeatable operational tasks.
• Perform server hardening based on CIS Benchmarks and DISA STIG requirements.
• Develop technical documentation, operational workflows, and security policies that align with federal IT standards such as FISMA and FedRAMP.
• Conduct vulnerability and compliance scans, analyze findings, and validate remediation.
• Ensure adherence to TurningPoint’s CMMI Maturity Level 5 processes and procedures.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field, with 4+ years of relevant experience.
• Hands-on experience supporting and deploying enterprise-level Java applications in production environments.
• Strong coding and debugging experience using Java, JSP, SQL, XML, JavaScript, JQuery, Spring, Hibernate, and ETL technologies.
• Experience with Oracle, PostgreSQL, and MySQL — including DDL/DML scripting, performance tuning, and large-dataset analysis.
• Experience with Jenkins build automation and static code analysis tools such as OWASP ZAP, Dependency-Check, FindBugs, PMD, and SonarQube.
• Hands-on experience with WildFly or JBoss application servers.
• Strong Unix/Linux background including shell scripting, advanced command usage, and monitoring tools.
• Excellent verbal and written communication skills.

• Oracle Certified Java Programmer is a strong plus.
• Experience with NoSQL databases (e.g., MongoDB).
• AWS cloud experience; AWS certification is a plus.
• Familiarity with FISMA, FedRAMP, and NIST 800-53 security controls.
• Experience with SAML-based Single Sign-On and Active Directory integration.
• Experience working with GSA telecom contracts, telecom carrier APIs, or service ordering platforms.
• Knowledge of AI/ML models or blockchain technologies.

What’s In It For You?

We understand that our team members are our greatest asset. That’s why we offer:

- Competitive salary with annual performance bonus, and annual merit increases.

- Comprehensive health benefits fully funded by the company for employees.

- 401(k) retirement plan with company match.

- Paid time off plus holidays.

- Professional development opportunities.

- A collaborative and inclusive work culture.

In compliance with pay transparency requirements, the salary range for this role is $78,000 to $108,000.  This range is a general guideline only as compensation decisions are based on relevant experience and qualifications. 

Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint!

About Turning Point Global Solutions LLC (https://www.tpgsi.com):

TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients.

We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals.

Our services include software development, software integration, business process outsourcing, and professional services. 

Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. 

TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development.

Turning Point Global Solutions LLC is an Equal Employment Opportunity employer.

All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.

This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.