Posted on
August 6, 2024
Location
Remote
Salary
$100,000 - $130,000
Apply now
Click to apply on official siteš About Owner.com
Owner is the all-in-one platform that restaurants use to succeed online.Ā
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.Ā
You can think of it as Shopify meets HubSpot, but specifically for restaurants.Ā
Learn more about the problems we are solving for our customers here.Ā
š Our vision
Weāre starting by helping independent restaurants succeed online.
But itās not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
So, once we nail the solution for restaurantsĀ āĀ weāll scale it into every other local business type.
In the future we envision, weāll build the technology that tens of millions of local business owners need to succeed in the digital age.
ā Our team
Our team grew from 40 people to 90 people in 2023. Weāve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, ProCore, and ServiceTitan.
Weāre scaling even faster in 2024 to keep pace with our customer growth.
š Our traction
In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.
More importantly, weāve helped thousands of restaurant owners save their businesses - and notĀ only survive, but thrive.
š«µ Why weāre looking for you
Weāre searching for a highly skilled and seasoned Technical Support Engineer who thrives in solving complex technical issues, enjoys building and automating tools and processes to help customer-facing teams with technical outputs and is passionate about enhancing customer satisfaction. In this role, you'll be the go-to expert for diagnosing and resolving advanced problems with our Owner.com products, from debugging code errors to analyzing root causes. Youāll work closely with our Product and Engineering teams to streamline processes, develop tools, and accelerate the identification and resolution of critical product bugs.
The position is 100% remote within the USA or Canada.
š» The impact you will have
Posted on
August 6, 2024
Location
Remote
Salary
$100,000 - $130,000
Apply now
Click to apply on official site